7. Collecting Data, Creating Conflict

Description

In our project, our team is working together to design a new client intake database that will collect sensitive disability information. The conflict began when each member brought forward different concerns based on their own background and training. The vocational counsellor worried that collecting too much information would compromise client privacy and autonomy. Meanwhile, the business technology specialist pushed for more detailed data to support analytics and improve efficiency. The occupational therapist emphasized that certain information is necessary for safety documentation and proper accommodation planning. Adding another layer, the history student reminded the group that disability-related data has often been misused in the past, raising important ethical concerns about how the system may impact marginalized communities. Lastly the Social Worker emphasized the need to balance the collection of sensitive data while focusing on client autonomy, confidentiality and informed consent in order to ensure that the database design protects vulnerable clients and adheres to ethical practices. As these perspectives clashed, the tone of our communication started to shift. Emails became passive aggressive, some team members began to avoid conversations, and people were gradually excluded from discussions. This breakdown made it clear that the project couldn’t move forward effectively without addressing the underlying tension. Our resolution focuses on rebuilding open, respectful communication by revisiting our shared goals, having honest conversations about our concerns, and agreeing on ethical guidelines for responsible data collection so we can complete the project collaboratively.