Team 2: Conflict With Collaborative Patient Care

Description

A 13 year old comes into the hospital with their mother after the child has previously been sick with COVID-19. The child is not vaccinated but the mother is vaccinated as she is an essential worker. The first conflict is between the patient and their guardian as the child is against being vaccinated. However the mom is an essential worker, so she is pro-vaccine and wants her child to be vaccinated. So, the hospital provides a care team for the patient and their guardian. The care team consists of a nurse, two social workers, and a child and youth care professional. The interdisciplinary care team is there to support the patient and their guardian in the process of deciding to get vaccinated against COVID-19 or not. There is conflict created within the care team as each professional has differing stand points. The nurse is focused on promoting the vaccine to the patient and guardian from a biomedical stance. Social worker A is advocating for the rights of the mother and wants to ensure the mother is in charge of decision making while informing her of her rights as a legal guardian/ parent. Social worker B is advocating for the child’s rights and building autonomy within the parent-child relationship. The Child and Youth Care Counsellor (CYC) working within the hospital is directed to assist in redirecting the conflict the patient their guardian is having. The CYC provides several routes for alternative options to both the child and the mother to allow copious amounts of information for both individuals. Benefits are provided to support each option. This allows for transformation of the conflict for not only the patient and guardian but also for the interdisciplinary care team and their conflicting views. In the end the conflicts will be transformed and as a care team we will have provided all options and alternatives to the family to allow for the best overall outcome that involves all parties and their views equally.