Communicating Work Culture Is Key
Description
Project Managers have been brought in to manage a new prisoner rehabilitation project
to work alongside the project team which includes the social worker, prison liaison
officer, and psychologist. Due to their work culture identity, the Project Managers are
sticklers for the metrics of maintaining scheduling and budget goals. The project team
on the other hand has a work culture focused on results.
The project team, in a hope to improve their support system for their prisoners, invests
in additional resources without informing the Project Managers which leads to the
project going over budget for their current quarter. Conflict arises when the Project
Managers confront their team about the budget overage. During the conflict both the
Managers and team get heated before they take a step back and try to think about
each other's respective goals.
They conclude that the issues stemmed from the lack of communication between the
team and management, and thus they agree to implement a new system for
communication to ensure that all new project activities and costs are discussed with
the Project Managers to be properly implemented within budget and time constraints.